Privacy Policy

Who we are

Euracle (“we”, “us”, “our”) is a B2B agency providing software engineering, strategic consulting, marketing, business automation, talent and hiring, and brand and product design services.

• Legal entity name: Euracle
• Registered address: A 101, Venezia, Baner, Pune, Maharashtra, India
• Contact: contact@euracle.com

This policy explains what personal data we collect through our website, why we collect it, and what you can do about it. We have written it in plain language rather than legalese, because you should be able to understand it.

What we collect

Information you give us directly. When you fill in our contact form, book a call, or email us, we collect what you provide: your name, email address, company name, and whatever you tell us about your project or enquiry. If you book a call through our scheduling tool, we also collect the time you book and any details you enter in the booking form.

Information collected automatically. When you visit our site, we may collect standard technical information such as your IP address, browser and device type, the pages you visit, how long you stay, and the site or search that referred you. This helps us understand how the site is used.

Cookies and similar technologies. We may use cookies to run the site and to understand how visitors use it. Essential cookies are needed for the site to work. Any non-essential cookies, such as analytics, are used only where permitted, and you can control them through your browser settings or any consent banner we display.

Why we use it

We use your information to:

• Respond to your enquiry and communicate with you about it.
• Provide our services if you become a client.
• Improve our website and understand how it is used.
• Send marketing communications, but only if you have opted in. You can opt out at any time.

We do not sell your personal data.

Our legal basis

Where required by law, our lawful bases for processing are:

• Consent, for marketing communications and non-essential cookies.
• Legitimate interests, for responding to enquiries, running our business, and improving our site.
• Contract, where processing is necessary to deliver services you have engaged us for.

Who we share it with

We share personal data only with:

• Service providers who help us operate our business, such as our hosting, email, scheduling, analytics, and customer relationship providers. They process data on our behalf and are required to protect it.
• Legal authorities, where we are legally required to disclose.

We do not share your data with anyone else without your consent.

International transfers

We operate from India and have a presence in Canada, and some of our service providers are based in other countries. This means your data may be transferred outside your own country. Where required, we take appropriate steps to protect it in transit and at rest.

How long we keep it

We keep enquiry data for as long as we need it to respond and for a reasonable period afterwards. We keep client data for as long as our working relationship lasts, plus any period we are required to retain it by law. When we no longer need your data, we delete it or anonymize it.

Your rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Correct data that is inaccurate.
• Request that we delete your data.
• Object to or restrict how we process it.
• Withdraw your consent at any time, where our processing is based on consent.
• Complain to your local data protection authority.

To exercise any of these rights, email us at contact@euracle.com. We will respond within the period required by applicable law.

Security

We take reasonable technical and organizational measures to protect your data. No system is completely secure and we cannot guarantee absolute security, but we work to protect what you share with us.

Children

Our services are for businesses. Our site is not directed at children, and we do not knowingly collect personal data from children.

Changes to this policy

We may update this policy from time to time. When we do, we will update the “last updated” date above. Where changes are material, we will communicate them if it is appropriate to do so.

Contact us

If you have questions about this policy or about your data, email contact@euracle.com. You can also read our Terms of Service.